Returns & Exchanges
At Rustorange, we want you to love every piece you wear, but if you are not completely satisfied, we offer a seamless 7-day return and exchange policy for all unworn items. We ensure a hassle-free process to keep your wardrobe updates stress-free and enjoyable.
Initiate Request
Visit our Returns Portal and enter your order ID and email address to select the items you wish to return or exchange.
Quality Check
Ensure the garments are in their original condition, unwashed, and with all brand tags and packaging intact.
Reverse Pickup
Once your request is approved, our courier partner will arrive within 48-72 hours to collect the package from your doorstep.
Refund Processing
After a successful quality inspection at our warehouse, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing