Frequently Asked Questions
Everything you need to know about your Rustorange experience.
How do I determine the right size for me?
We provide a detailed size chart on every product page. Since our silhouettes range from slim fit to oversized, we recommend measuring yourself and comparing it to the specific garment dimensions listed.
What is your return and exchange policy?
We offer a 7-day return and exchange policy from the date of delivery. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or replacement.
How long does shipping usually take?
Orders are typically processed within 24-48 hours. Domestic shipping usually takes 3-5 business days, while international orders may take 7-12 business days depending on the destination.
How should I care for my Rustorange garments?
To maintain the vibrancy of our prints and the integrity of the fabric, we recommend hand washing in cold water with mild detergent or using a gentle machine cycle. Always air dry in the shade.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes within the country. You can check eligibility by entering your postal code at the checkout page.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 12 hours of placement. Once the order has been handed over to our courier partner, we are unable to make any further changes.